Returns & Exchanges

At EVOC Onlineshop, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for hassle-free returns on all unused items in their original packaging. Whether it is a change of mind or a size adjustment, our streamlined process ensures your refund is handled quickly and efficiently.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place the products in their original packaging, ensuring all tags are attached and the items are in sellable condition.

• 3.
  Ship the Package

  Print the prepaid shipping label provided via the portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.